ToolStackPro provides subscription-based cloud software for workflow management, task tracking, productivity, automation, invoicing, and collaboration.
This policy explains how subscription cancellations, recurring payments, and refund requests are handled.
ToolStackPro offers subscription plans at the prices displayed on our website or during checkout.
Depending on the plan selected, subscriptions may be billed monthly or annually. The billing frequency, applicable price, and renewal terms will be disclosed before purchase.
If automatic renewal applies, your subscription will renew for the disclosed billing period unless you cancel before the next renewal.
You may cancel your subscription through your account settings, where available, or by contacting support@tool-stackpro.com.
Cancellation stops future renewals. Unless otherwise required by law or stated in your purchase terms, your access will continue until the end of the current paid billing period.
Canceling a subscription does not automatically result in a refund for a payment already made.
You may contact us to request a refund in circumstances such as:
A duplicate subscription payment.
An incorrect charge or verified billing error.
An unauthorized transaction requiring investigation.
A significant technical problem that prevents access to the paid service and cannot be resolved within a reasonable period.
Another circumstance in which a refund is required by applicable law.
Each request will be reviewed based on the circumstances, relevant transaction records, and applicable legal requirements.
To the extent permitted by law, refunds may not be available for:
A change of mind after purchasing or using the service.
Unused time remaining in a billing period after cancellation.
Failure to use the service during an active subscription.
Problems caused by incorrect account information or circumstances outside our reasonable control.
These exclusions do not apply where a refund is required by applicable law or expressly promised in the purchase terms.
Email support@tool-stackpro.com with the following information:
Your full name.
The email address associated with your account.
The transaction or order reference, if available.
The purchase date.
A description of the issue and the reason for the request.
We aim to review refund requests within 3–7 business days. This is a review timeframe, not a guarantee that every request will be approved.
If a refund is approved, we will generally return the payment to the original payment method unless another method is required or permitted.
The time required for the funds to appear depends on the payment provider and the customer’s bank or card issuer.
If you believe a charge is incorrect, please contact us so we can investigate and attempt to resolve the issue.
You retain the right to contact your bank, card issuer, payment provider, or relevant authority regarding a disputed transaction. Nothing in this policy restricts any legal rights you may have.
For cancellation, refund, and billing questions:
Service Name: ToolStackPro
Website: https://tool-stackpro.com/
Support Email: support@tool-stackpro.com
Phone: +212 766 58 39 48
Registered Business Address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA